Here's a story from the Canadian HR Reporter talking about a recent survey of Canadian professionals. It says that they identified a need for better technology to improve productivity, reduce costs, and boost revenue. When asked to pick types of tools from a list, forty percent said they want the ability to share documents within a common workspace, allowing colleagues to check documents in and out and work from one central version while enabling everyone to communicate about the project in real time.
On the same day, I saw this writeup from Laboratorytalk about how CI Systems installed new dispensary management system software (whatever that is... it sounds complex) in a pharmaceuticals factory in Singapore. The interesting part? I quote:
All aspects of implementation, training and integration were performed remotely via teleconferencing and web conferencing, with nobody from CI Systems ever required to visit the site in Singapore.
How's that for communicating in real time, collaborating, reducing costs, and boosting productivity?