Yugma today changed the terms of service for free web conferencing clients. They had been offering conferencing for up to 20 participants, but with a more limited feature set than their fee-based products. Now free users get all the features found in the paid product version, but meetings are capped at three participants (a host and two attendees). Free web meetings can also only be up to 15 minutes in length.
This makes the free product much more of an “unlimited trial” account that lets prospective customers test all the potentially useful features of the main product, but with very little real-world applicability for practical web conferences. I can’t remember the last time a web meeting lasted less than 15 minutes!
The free version also includes sponsored advertising and no access to phone or email tech support.
I was surprised to see that the company sent an email on January 3, notifying free customers that the changes would take place on January 4. Imposing new restrictions on capacity and length could easily mess up people with meeting plans already in place. A little more advance warning might have been nice.